Privacy Policy

Scope

This Privacy Policy applies to personal information Dovrane Inc. collects through dovrane.com, related website communications, and business inquiries. It does not govern customer data processed under a separate written agreement, which is subject to that agreement and any applicable data-processing terms.

The website is intended for business and professional audiences. Please do not submit utility operational data, critical-infrastructure information, credentials, government identifiers, financial account details, health information, or other sensitive personal information through public website forms.

Information we collect

We collect information you provide, information generated when you use the website, and limited information from service providers that support website operations.

• Contact and professional information, such as name, business email address, organization, role, and inquiry category.
• Communications, including messages, feedback, consent records, and correspondence with Dovrane Inc.
• Device, usage, and security information, such as IP address, browser type, pages requested, timestamps, referring page, and diagnostic or security events.
• Preference information, including choices associated with communications and privacy requests.

How we use information

Dovrane Inc. uses personal information for legitimate business and operational purposes, including to:

• Respond to inquiries, evaluate business fit, and manage prospective customer, partner, investor, media, and talent relationships.
• Operate, secure, troubleshoot, measure, and improve the website and related services.
• Maintain business records, document consent, prevent abuse, and enforce our terms.
• Comply with law, protect rights and safety, and establish, exercise, or defend legal claims.
• Send requested information and, where permitted, relevant business communications that recipients can opt out of.

Legal bases

Where applicable law requires a legal basis, we process personal information as necessary for our legitimate interests in operating and securing our business, responding to requests, and developing commercial relationships; to take steps at your request before entering a contract; to perform a contract; to comply with legal obligations; or with consent.

Where processing relies on consent, you may withdraw it at any time without affecting processing completed before withdrawal.

How we disclose information

We may disclose personal information to infrastructure, hosting, security, analytics, communications, customer-relationship, and professional-service providers that process information for us under appropriate obligations. We may also disclose information in connection with a financing, merger, acquisition, reorganization, sale of assets, or similar transaction; to comply with legal process; or to protect Dovrane Inc., our users, or others.

Dovrane Inc. does not sell personal information and does not share personal information for cross-context behavioral advertising. We do not disclose personal information to third parties for their own direct marketing.

Cookies and website analytics

The website uses essential technologies needed for delivery, security, and reliable operation. We also use limited first-party event measurement to understand interactions with key pages and actions.

We do not currently use nonessential third-party advertising cookies on this website. If our practices materially change, we will update this Policy and provide any choices required by law.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining appropriate business and consent records, securing the website, resolving disputes, and meeting legal obligations.

Retention periods vary by record type, relationship, sensitivity, legal requirements, and operational need. When information is no longer required, we delete, de-identify, or securely dispose of it, subject to backup cycles and legal holds.

Security

Dovrane Inc. uses administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, system monitoring, restricted administrative paths, and service-provider review appropriate to the information and context.

No internet transmission or storage system can be guaranteed completely secure. Please use the designated contact channel if you believe information submitted to us may be at risk.

Your privacy rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to restrict or object to certain processing; to withdraw consent; or to appeal a decision regarding a request. You may also opt out of marketing communications using the instructions in the message.

Submit requests to [email protected]. We may verify your identity and authority before acting. Authorized agents may submit requests where permitted by law. Dovrane Inc. will not discriminate against you for exercising an applicable privacy right.

International processing

Dovrane Inc. and its service providers may process personal information in countries other than the country where it was collected. Those countries may have different data-protection laws.

Where required, we use recognized transfer mechanisms and contractual, organizational, or technical safeguards designed to protect transferred information.

Children

The website and Dovrane Inc.'s services are directed to business and professional audiences and are not intended for children under 13. We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information, contact [email protected] so we can review and take appropriate action.

Policy updates

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The effective date and version identify the current Policy. Material changes will be communicated through the website or another appropriate channel.

Contact Dovrane Inc.

Privacy questions and rights requests may be sent to [email protected]. Security concerns may be sent to [email protected].

Please do not include utility operational data, critical-infrastructure information, credentials, or other sensitive information in an initial email.